This English version is provided for convenience. In case of doubt, the German version prevails.

Privacy Policy

1. Controller

Marianne Schleinitz
Watchroom24
Kiem-Pauli-Weg 3
85757 Karlsfeld
Germany
Phone: +49 176 82598004
Email: info@watchroom24.com

2. General

Unless stated otherwise below, you are not legally or contractually obliged to provide your personal data; not providing it has no consequences. "Personal data" means any information relating to an identified or identifiable natural person.

3. Hosting and server log files

Our online shop is operated by plentysystems AG, Bürgermeister-Brunner-Straße 15, 34117 Kassel, Germany, as a processor (PlentyONE). Each time you visit, your browser transmits usage data that is stored in server log files, e.g. the page accessed, date and time, IP address, amount of data transferred and requesting provider. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in the secure and trouble-free operation of the shop.

4. Cookies and consent management

We use technically necessary cookies so that the cart, login, payment and checkout work and your cookie choices are saved. The legal basis is Section 25(2) of the German TDDDG and Art. 6(1)(f) GDPR.

We only use all other cookies and similar technologies (statistics, marketing, external media) with your consent (Section 25(1) TDDDG, Art. 6(1)(a) GDPR). You can change or withdraw your consent at any time with effect for the future via the cookie icon at the bottom of the shop.

5. Protection against misuse (Cloudflare Turnstile)

To protect our forms against automated access (bots), we use Cloudflare Turnstile by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. Technical data such as your IP address and browser information is transmitted to Cloudflare. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in protecting the shop against misuse. Cloudflare is certified under the EU-US Data Privacy Framework; EU Standard Contractual Clauses apply in addition.

6. Contacting us

If you contact us by email, phone or contact form, we process your details (e.g. name, email address, message) to handle your enquiry. If the enquiry relates to a contract or its preparation, the legal basis is Art. 6(1)(b) GDPR; otherwise Art. 6(1)(f) GDPR (legitimate interest in answering it). We delete the data once the matter is closed, subject to statutory retention periods.

7. Customer account

If you open a customer account, we process the data you enter there to make future orders easier and to show your order history. The legal basis is Art. 6(1)(a) GDPR. You can withdraw your consent at any time; your account will then be deleted unless retention obligations apply.

8. Orders

When you place an order, we process your data to the extent necessary to fulfil it (Art. 6(1)(b) GDPR). Providing the data is required to conclude the contract; without it, no contract can be concluded. We only pass on data to the extent necessary to the shipping company, the payment provider you choose and IT service providers we use for order processing.

For order processing we use the merchandise management system of plentysystems AG (address see section 3) as a processor.

9. Online withdrawal function

If you withdraw from a contract via the "Withdraw from contract" button, we process the data you enter there (e.g. name, email address, order number, details of the contract) as well as the date and time of receipt. The purpose is to process your withdrawal and to send you the legally required acknowledgement of receipt. The legal basis is Art. 6(1)(c) GDPR in conjunction with Section 356a of the German Civil Code (BGB). We store the data for the duration of the statutory retention and limitation periods.

10. Shipping providers

We pass your email address on to the shipping company we use (e.g. DHL) if you have expressly agreed to this during checkout, so that it can inform you about the shipping status. The legal basis is Art. 6(1)(a) GDPR. You can withdraw your consent at any time by notifying us or the shipping company.

11. Newsletter and direct marketing

Newsletter: We only use your email address for our newsletter if you have expressly consented and confirmed your subscription via the confirmation link in our email (double opt-in). The legal basis is Art. 6(1)(a) GDPR. You can unsubscribe at any time via the link in every issue or by notifying us. The newsletter is sent via our shop system provided by plentysystems AG as a processor.

Marketing to existing customers: If you have bought from us, we also use your email address to advertise our own similar goods unless you object (Section 7(3) of the German Act against Unfair Competition, Art. 6(1)(f) GDPR). You can object at any time by notifying us or via the link in every advertising email, without incurring any costs other than transmission costs at basic rates.

12. Payment provider (PayPal)

Payments in our shop are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg ("PayPal"). This applies to the payment methods PayPal, "Pay later", credit and debit card, SEPA direct debit and pay upon invoice. If you choose one of these payment methods, we pass on the data required to process the payment (e.g. name, address, email address, order details, amount) to PayPal. The legal basis is Art. 6(1)(b) GDPR.

For "Pay later", SEPA direct debit and pay upon invoice, PayPal or a partner engaged by PayPal carries out an identity and credit check. Details can be found in the PayPal privacy statement.

To display the payment methods during checkout, we load PayPal's scripts when you visit the shop. This is based on our legitimate interest in a working, customer-friendly payment offering (Art. 6(1)(f) GDPR, Section 25(2) TDDDG).

13. Web analytics (Google Analytics)

With your consent (Section 25(1) TDDDG, Art. 6(1)(a) GDPR), we use Google Analytics by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies and similar technologies to analyse how our shop is used, e.g. pages viewed, time spent, device and browser data, approximate location, cart and purchase activity. The purpose is to analyse and improve our offering and to measure the success of our advertising.

We have linked Google Analytics to our Google Ads account. This allows us to see in Google Ads whether visitors buy from us after clicking one of our ads, and to show visitors to our shop relevant ads on other websites. This also only takes place with your consent.

Data may be transferred to the USA. Google is certified under the EU-US Data Privacy Framework; EU Standard Contractual Clauses apply in addition. You can withdraw your consent at any time with effect for the future via the cookie icon in the shop. Further information: Google Privacy Policy.

14. Storage period

After a contract has been fully performed, we first store your data for the duration of the warranty period and then in accordance with statutory retention periods, in particular under tax and commercial law. After these periods expire, the data is deleted unless you have consented to further processing.

15. Your rights

Under Art. 15 to 20 GDPR, you have the right of access, rectification, erasure, restriction of processing and data portability. You can withdraw any consent you have given at any time with effect for the future (Art. 7(3) GDPR).

Right to object: Where processing is based on Art. 6(1)(f) GDPR, you can object at any time on grounds relating to your particular situation. We will then no longer process the data unless we can demonstrate compelling legitimate grounds or the processing serves the establishment, exercise or defence of legal claims. You can object to processing for direct marketing purposes at any time without giving reasons.

Right to lodge a complaint: You can lodge a complaint with a data protection supervisory authority, e.g. the Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany.

Last updated: November 2026

We value your privacy
We use cookies and similar technologies on our website and process personal data of visitors to our website (e.g. IP address), e.g. to personalise content, to integrate media from third-party providers or to analyse access to our website. Data processing only takes place when cookies are set. We share this data with third parties that we name in the settings. Data processing may be carried out with consent or on the basis of a legitimate interest. Consent can be given or refused. There is a right not to consent and to change or withdraw consent at a later date. Please note our Legal disclosure and additional information regarding the use of personal data in our Privacy policy.