This English version is provided for convenience. In case of doubt, the German version prevails. The language of contract is German.

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Scope

(1) These terms apply to all contracts you conclude with us as the seller (Marianne Schleinitz, Watchroom24) via the online shop at https://www.watchroom24.com. Unless otherwise agreed, the inclusion of any terms of your own is rejected.

(2) A consumer within the meaning of these terms is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. A business is any natural or legal person or partnership with legal capacity that acts in the exercise of its trade, business or profession when entering into a legal transaction.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.

(2) The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order.

(3) The ordering process works as follows: you place the goods you want in the shopping cart. You can open the cart via the button in the navigation bar and make changes there at any time. After opening the checkout and entering your personal data as well as payment and shipping details, an order summary is displayed. If you use a payment service such as PayPal or Amazon Pay, you may be redirected to its website and then returned to the order summary.

(4) Before submitting, you can check and change your details in the order summary (also via your browser's back function) or cancel the order. By clicking the button "Buy" (German: „Kaufen“) or, when paying with PayPal, "Buy now" or "Pay later" and confirming in the PayPal window, you submit a binding offer to purchase the goods in the cart.

(5) We confirm receipt of your order by email without undue delay. This confirmation of receipt does not yet constitute acceptance of your offer. We accept your offer within two working days by sending an order confirmation by email or by shipping the goods. If you pay with PayPal or Amazon Pay, the contract is concluded as soon as the payment process is completed. If an item is not available, we will inform you without undue delay and refund any payments already made.

(6) Order processing and the transmission of all information relating to the conclusion of the contract take place by email, partly automated. Please make sure that your email address is correct and that our emails are not blocked by spam filters.

§ 3 Prices, payment, vouchers

(1) All prices are final prices and include statutory VAT. Shipping costs are charged additionally unless stated otherwise.

(2) The available payment methods are shown in the shop and during checkout.

(3) Promotional vouchers and discount codes can only be redeemed within the stated period, cannot be combined with other promotions unless expressly stated, and cannot be paid out in cash.

§ 4 Right of retention, retention of title

(1) You may only exercise a right of retention for claims arising from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3) If you are a business, the following also applies:

a) We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. Pledging or transfer by way of security is not permitted before title has passed.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice that arise from the resale; we accept the assignment. You remain authorised to collect the claims. If you do not meet your payment obligations, we may collect the claims ourselves.

c) If the goods subject to retention of title are combined or mixed, we acquire co-ownership of the new item in proportion to the invoice value of the retained goods to the other processed items.

d) At your request, we will release securities to the extent that their realisable value exceeds the secured claim by more than 10%. We choose which securities to release.

§ 5 Warranty and guarantees

(1) The statutory warranty rights apply.

(2) As a consumer, you are asked to check the goods on delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so does not affect your statutory rights.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation is only deemed agreed if we informed you of it before you submitted your contractual declaration and the deviation was expressly and separately agreed.

(4) If a manufacturer grants a guarantee for an item (e.g. a manufacturer's guarantee on watches), the manufacturer's guarantee conditions apply. The guarantee applies in addition to your statutory rights and does not restrict them.

(5) If you are a business, the following applies instead:

a) Only our own statements and the manufacturer's product description are deemed agreed as the quality of the goods, not other advertising, public statements or claims by the manufacturer.

b) In the event of defects, we provide warranty at our discretion by repair or replacement. If remedying the defect fails, you may at your discretion demand a price reduction or withdraw from the contract. The remedy is deemed to have failed after the second unsuccessful attempt, unless the nature of the goods, the defect or other circumstances indicate otherwise. In the case of repair, we do not bear increased costs arising from the goods being moved to a place other than the place of performance, unless this corresponds to the intended use of the goods.

c) The warranty period is one year from delivery. This shortening does not apply to damage caused culpably by us resulting from injury to life, body or health, to other damage caused intentionally or through gross negligence, where we fraudulently concealed a defect or gave a guarantee of quality, or to statutory recourse claims.

§ 6 Applicable law, place of jurisdiction

(1) German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence. The UN Convention on Contracts for the International Sale of Goods does not apply.

(2) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is our place of business.

II. Customer Information

1. Identity of the seller

Marianne Schleinitz
Watchroom24
Kiem-Pauli-Weg 3
85757 Karlsfeld
Germany
Phone: +49 176 82598004
Email: info@watchroom24.com

2. Consumer dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

3. Conclusion of the contract

The technical steps for concluding the contract, the conclusion itself and the options for correcting entries are governed by § 2 of our General Terms and Conditions (Part I).

4. Language of contract, storage of the contract text

4.1 The language of contract is German.

4.2 We store the contract text. Before submitting your order, you can print the contract data using your browser's print function or save it electronically. After receiving your order, we send you the order details, the legally required information and these terms by email. If you have created a customer account, you can view your orders there.

5. Codes of conduct

We have not subscribed to any codes of conduct.

6. Main characteristics of the goods

The main characteristics of the goods can be found in the respective product description.

7. Prices and payment

7.1 The prices shown are total prices including statutory VAT. Shipping costs are not included. They are shown separately in the shop under "Shipping costs" and during checkout and are payable in addition unless free shipping has been promised.

7.2 For deliveries to countries outside the European Union, additional costs for which we are not responsible may arise, such as customs duties, import taxes or money transfer fees. These are borne by you.

7.3 If delivery is made to an EU member state but payment is made from outside the EU, you bear the resulting money transfer costs.

7.4 The available payment methods are shown in the shop and during checkout.

7.5 Unless otherwise stated for the payment method, the purchase price is due immediately.

8. Delivery

8.1 Delivery conditions, delivery times and any delivery restrictions can be found in the shop under "Shipping costs" and in the respective product description.

8.2 If you are a consumer, the risk of accidental loss or deterioration of the goods passes to you only upon handover, regardless of whether the shipment is insured. This does not apply if you have commissioned a carrier not named by us. If you are a business, delivery is at your risk.

9. Statutory warranty

All goods are covered by the statutory warranty of at least two years. Details are set out in § 5 of our General Terms and Conditions (Part I). Manufacturer's guarantees apply in addition under the conditions of the respective manufacturer.

Last updated: November 2026